I work at Pilgrim and tours are not allowed just as you would not ask to tour any other operating hospital unless you planned on being a patient. If the campus was closed then I could understand giving tours. But giving tours while populated is degrading to the patients. They are here to be cared for and hopefully get better and are not a tourist attraction.

Samina,
Yes, shock treatment is still performed here as it is in almost every other mental hospital and ward in this country. It is not done as it was in the early days. Patients are unconscious when it is performed and they wake up with no memory of the treatment. They are placed on a cardiac monitor and given oxygen, along with an IV during the treatment. There is always a doctor and at least 2 nurses present to care for the patient. Who is your mother's healthcare proxy? Is it you or is she a ward of the state? The only way it can be performed against her will is if her healthcare proxy allows it or the court mandates it.